Sapphire and Topaz Classroom Certification Information
Registration
To register for the Sapphire/Topaz VASC Classroom Certification simply complete the Student Information Form and the Order Form and fax to us at (317) 889-0052.
Registrations will be processed within 3 business days. A confirmation letter will be sent to the student and manager when the registration has been completed. Confirmation letters are only sent when the class has at least 4 students set to attend. Classes that do not meet the minimum number of students will be cancelled and any students that were scheduled to attend will be advised of the cancellation. Travel arrangements should not be made until a confirmation letter has been received.
NOTE: Prior to registering for the Sapphire/Topaz VASC Classroom Certification program students must have successfully completed the Sapphire/Topaz VASC Pre-Course Certification. Information regarding this program can be found on VeriFone’s premier portal.
Sapphire & Topaz Class: Classroom Certification Registration Packet
Class Outline
- Day One
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- Sapphire/Topaz VASC Entrance Exam
- Sapphire Hardware Review
- Sapphire Software Installation review
- Gemcom32/Backup & Restore Utility (Ruby)
- Ruby/Sapphire/HPV-20 Connectivity & Communications
- Basics of Ethernet Communications
- VeriFone Routing Requirements
- VFI Router Configuration and Connectivity
- GemCom32/Back-up & Restore Utility (Sapphire)
- Practice Exercises
- Day Two
-
- Morning Quiz
- Review
- Smart Fuel Controller
- V910 Installations
- PA/PCI-DSS Overview and Merchant/VASC Impact Discussion
- Sapphire Management Suite – Fuel Programming
- Sapphire Management Suite - Review
- Practice Exercises
- Day Three
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- Morning Quiz
- Review
- Topaz Hardware
- Topaz Software Installation
- Topaz/Sapphire Connectivity
- Topaz Diagnostics/Troubleshooting
- SMS Configuration Manager – Topaz Specific
- Topaz Fundamentals and Basics
- Topaz Sales and Operations
- Practice Exercises
- Day Four
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- Morning Quiz
- Review
- Journal Browser
- Transaction Viewer
- Report Navigator
- Advanced Router Configuration & Sapphire Remote Connectivity
- Installation & Service Considerations
- Practice Exercises
- Day Five
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- Final Exam (Sapphire/Topaz)
- V910 Online Exam
General Information
Price: $1,650.00
- Prior to registering for the Sapphire/Topaz VASC Classroom Certification program students must have successfully completed the Sapphire/Topaz VASC Pre-Course Certification. Information regarding this program can be found on VeriFone’s premier portal.
- The Sapphire/Topaz VASC Pre-Course must be completed within 90 days of the VASC attending the classroom certification.
- Sapphire/Topaz VASC Classroom Certification is 5 days in length; 4 days of classroom training and 1 day for the certification exam. Each day will include 2 short breaks and a lunch break.
- On the first day of the Sapphire/Topaz VASC Classroom Certification, the student will be given a Sapphire/Topaz VASC Entrance Exam. Should the student fail the test with less than a 60%, it will be recommended to the service manager that the student be removed from class. Tuition will be forfeited.
- It is strongly recommended the attending technician review the Sapphire/Topaz VASC Pre-Course Certification modules no more than 1 week prior to attending the Classroom Certification. The Sapphire/Topaz classroom certification program is modeled to supplement the information provided in the pre-course. Students must have a strong grasp of the information provided in pre-course to pass the Sapphire/Topaz classroom final exam.
- All classes and documentation are in English.
- Cancellations made 15-30 days before class will result in the option to reschedule or the tuition will be credited to your account. Cancellations (or rescheduling) made 14 days or less in advance of class date will result in forfeiture of tuition.
- Please remember all expenses, including hotel, meals, and transportation are the responsibility of the attending student.
- After each day of school it is the technician’s responsibility to contact their supervisor or manager to discuss the day’s events and practice test scores. If an instructor observes the technician is performing below the standard or if the instructor feels the school is beyond the technician’s comprehension the instructor has the right to call the supervisor or manager to advise the student not continue with the training.
Required Materials
- Minimum Hardware Requirements (Laptop Computer)
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- Pentium 4, 1GHz
- 512Mb RAM
- 5Gb Available HDD Space
- DVD R/W optical drive
- Ethernet Port
- External Mouse (strongly encouraged)
- 9-Pin serial port, MALE connection
- NOTE: Many laptops are no longer manufactured with a 9-Pin serial port. Should this be the case there are several options, including:
- USB to Serial Converter
- PCMIA Serial Card
- Express Card (SYBA SD EXP15010 recommended)
- Students must have a correctly configured and working serial communications device PRIOR to attending Sapphire/Topaz VASC Classroom Certification
- Software Requirements
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- (32 bit only) Windows 2000, Windows XP Professional, Windows Vista Business, Windows Vista Ultimate, Windows 7 Pro, or Windows 7 Ultimate
- Microsoft Internet Explorer, v7.0 or higher
- Acrobat Reader, v6.0 or higher (packaged with VASC Service Manual)
- WinZip (packaged with VASC Service Manual)
- GemStall v2.52
- Gemcom32 Backup/Restore Utility
- GemCom32
- VASC Service Manual
- What To Bring To Class
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- Laptop
- The laptop MUST conform to the above requirements and MUST have all the above listed programs fully installed PRIOR to attendance.